We aim to ensure our products meet your expectations. To assist with this, please follow these steps:
1. Inspect your order: Before completing payment, check your order thoroughly with the courier present.
2. Confirm or Refund: Decide on the spot whether to keep the items or request a refund if there’s an issue.
3. Exchange Process: If you need an exchange, pay only the delivery fee before the courier departs. Then, contact us with the details of the item you’d like to receive instead.